Opening crates and currency pouches and not receiving items?

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BuddyEatsMoss

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Aug 24, 2022
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I've been trying to open different crates, treasure boxes, and currency pouches and it always makes the sound of opening. However, the screen gets stuck where it displays the item on the screen and I don't get any of the items or rewards from the boxes. It's been a multiple day thing, I've restarted my PC, my connection is fine, it's been happening ever since the milestone update. Any help would be appreciated, please and thank you!
 
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